Privacy Policy

Last updated: September 1, 2026

Who we are

This website is operated by TUOLAN TRADE (Nanjing Tuolan International Trading Co., Ltd.). Our website address is https://tuolango.com.

Information we collect

When you send an inquiry, we may collect your name, company, email address, country or region, product interest, technical requirements, message and consent selection. We may also receive limited technical information such as IP address, browser type, device information and security logs when you use the site.

Essential WordPress and security cookies may be used to operate the website and protect administrative access. If analytics or advertising tools are added later, this policy will be updated and any consent required by applicable law will be requested.

How we use information

• To respond to inquiries and prepare quotations or sourcing proposals.
• To review drawings, specifications, samples, packaging and delivery requirements.
• To coordinate with relevant manufacturers or service providers when needed for your request.
• To operate, secure and improve the website.
• To maintain business records and meet legal obligations.

How information may be shared

We may share information only as reasonably necessary with website hosting, email or technical service providers and with selected supply partners involved in your inquiry. We may also disclose information where required by law. We do not sell personal information.

International processing

TUOLAN TRADE operates from China and may use infrastructure or service providers in other countries. Information may therefore be processed across borders. We take reasonable steps to limit access and protect information in accordance with applicable requirements.

Retention

Inquiry and business records are kept only for as long as reasonably necessary to respond to your request, manage the business relationship, resolve disputes and meet legal or accounting requirements.

Your choices and rights

Depending on where you live, you may have rights to request access, correction or deletion of personal information, to object to or restrict certain processing, or to withdraw consent. These rights may be subject to legal exceptions. Please contact us through the Contact page.

Security

We use reasonable administrative and technical measures to protect information. No online transmission or storage method can be guaranteed to be completely secure.

Changes to this policy

We may update this policy when our website, services or legal requirements change. The latest version will be posted on this page with a revised date.

Contact

For privacy questions or requests, please use our Contact page.